Vocalist Privacy Policy
We built Vocalist to help you grow as an artist without compromising your privacy. This policy explains how Lamarde Limited collects, uses, and safeguards your information across our iOS app, planned Android release, and web experience.
Quick Highlights
- We only require your email to create and manage your account; payments are processed securely by Apple, Google, or Paddle.
- Usage analytics from Amplitude, Apphud, and Adjust help us improve features and fix errors—never to sell your data.
- Songs you publish in Vocalist are intended to be discoverable by the community; keep that in mind when you upload.
- You can ask us to access or delete your data at any time by emailing [email protected].
- This policy covers our iOS app, the forthcoming Android app, and our web-to-app experience operated by Lamarde Limited.
1. Who We Are
Vocalist is a vocal training platform owned and operated by Lamarde Limited, a company registered in Cyprus. We provide interactive voice lessons, real-time feedback, and a community space where users can publish performances. This Privacy Policy applies whenever you use our mobile applications, future Android release, web-to-app experience, or communicate with us.
2. Scope & Acceptance
By creating an account, accessing any Vocalist product, or otherwise interacting with us, you acknowledge that this Privacy Policy governs our data practices. If you do not agree, please discontinue use. Separate privacy notices may apply to beta programs or region-specific features; we will tell you about those before you join.
3. Information We Collect
We collect the minimum amount of personal data needed to run Vocalist and keep it secure.
Information you provide
- Account details: Email address and password (or single sign-on credentials) used to create and secure your account.
- Profile and content: Display name, avatar, and any songs, audio recordings, or comments you choose to publish.
- Support communications: Messages you send to our Facebook support page or email inbox, including attachments.
Information collected automatically
- Usage data: In-app actions, feature engagement, session duration, and progression through lessons.
- Device and technical data: Device model, operating system, unique identifiers, language, approximate location based on IP, crash logs, and diagnostic information.
Analytics and measurement partners
We use third-party analytics services—Amplitude, Apphud, and Adjust—to understand how Vocalist is performing. These partners set cookies, SDKs, or similar technologies to collect usage data and may receive device identifiers in order to provide aggregated reports. They are contractually bound to act as processors on our behalf.
Payment processing
When you subscribe on iOS, Android, or our web-to-app experience, all payment details are handled directly by Apple, Google, or Paddle.com. We never see or store your full payment card number or banking details. We may receive limited transaction metadata (e.g., subscription status, renewal date) so we can manage your benefits.
4. How We Use Information
- Provide, personalize, and improve Vocalist features, lesson plans, and recommendations.
- Deliver account services such as authentication, subscription management, and progression syncing across devices.
- Monitor and analyze trends, usage, and activities to enhance performance and fix bugs.
- Communicate with you regarding updates, support requests, service announcements, security alerts, and marketing messages (where permitted).
- Protect our community by investigating suspicious activity, preventing fraud, and enforcing our Terms of Service.
- Comply with legal obligations, defend legal claims, and respond to lawful requests from authorities.
5. Lawful Bases for Processing
Where the EU or UK General Data Protection Regulation (GDPR) applies, we rely on the following lawful bases:
- Contract: To deliver the services you request, such as processing account logins and enabling subscriptions.
- Legitimate interests: To understand how our users interact with Vocalist, secure the platform, and communicate important updates.
- Consent: For optional communications or analytics in regions that require consent before tracking. You may disable non-essential analytics in your device settings where the platform provides that option.
- Legal obligations: To satisfy tax, accounting, and regulatory requirements.
7. Retention & Storage
We retain account information for as long as your account is active or as needed to provide services. If you delete your account or request erasure, we remove or anonymize personal data within a reasonable timeframe, unless we must retain certain records for legal, tax, or security reasons. Aggregated analytics and crash data may be kept up to 24 months to observe historical trends.
8. Security Measures
We implement administrative, technical, and physical safeguards to protect your data, including encryption in transit, restricted employee access on a need-to-know basis, and routine vulnerability monitoring of our infrastructure. Despite our efforts, no online service can guarantee absolute security, so we encourage you to use strong passwords and notify us immediately of any suspicious activity.
9. Your Privacy Rights
Depending on where you live, you may have rights over your personal data, including the right to:
- Access the information we hold about you.
- Request correction of inaccurate data.
- Request deletion of your account and associated personal information.
- Object to or restrict certain processing, including direct marketing.
- Receive a portable copy of your data in a structured format.
To exercise any of these rights, email [email protected] with “Privacy Request” in the subject line. We may ask you to verify your identity before fulfilling requests. You may also contact your local supervisory authority if you believe we have mishandled your data.
10. Public Content & Community
Vocalist is built for sharing. When you upload songs, recordings, lyrics, or other creative work, you authorize us to host and publicly display that content within the app. Avoid uploading material you do not want others to access. You remain responsible for the legality of what you share, and you can delete your contributions at any time from within the app or by contacting us.
11. International Data Transfers
We operate globally, which may require transferring and storing your information outside your home country, including in the European Union and the United States. When we transfer data from the European Economic Area, the United Kingdom, or Switzerland, we rely on approved safeguards such as Standard Contractual Clauses or other legal mechanisms to protect your personal data.
12. Changes to This Policy
We may update this Privacy Policy to reflect new features, legal requirements, or business practices. When we make material changes, we will post the updated policy here, update the “Last updated” date, and let you know through the app or by email when required. Continuing to use Vocalist after the changes take effect means you accept the revised policy.
13. Contact
If you have questions about this policy or need assistance with a privacy request, email us at [email protected] or write to Lamarde Limited, Office 11, Alpha Tower, Pavlou Nirvana-Aipeias, 3021 Limassol, Cyprus. For faster support, you can also reach us through our official Facebook support page.
Need help with your data?
We are committed to acting quickly on privacy requests. Contact [email protected] and we will respond within 30 days.